CORONAVIRUS (COVID-19)

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Symptoms factsheet.... click 

Qld Confinement factsheet.... click 

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The situation with Coronavirus (COVID-19) is developing each day. Mangrove Housing’s highest priority at this time is the health and safety of our staff members, clients, contractors, and local communities. We want to reassure all our customers and stakeholders that Mangrove Housing is here to support you during this period of uncertainty.

We have the technology and capability to work remotely and we have a business continuity plan in place to ensure our business operations will continue to meet critical needs.

social distancing 

We are strictly following ‘social distancing’ practices. Social distancing means deliberately avoiding close contact to reduce virus transmission risk. This is how we’re doing that:

• Routine property inspections, face-to-face meetings and home visits are now suspended until further notice.

• Non-essential repairs and maintenance are now suspended until further notice.  Please be reassured that contractors are in place to ensure we continue to meet any emergency maintenance requirements.

• Do not come to our offices unless it is unavoidable and/or a time has been arranged. Instead, please contact us by phone or email.  

• All property viewings will be conducted on an appointment only basis and attendee numbers will be strictly limited.

• If we do see you face-to-face, please understand that we will be enforcing the recommended distance of 1.5 meters away.

• We will only see people one at a time in our offices, please wait outside if someone is already in the reception area.

• All Mangrove Housing events and our free community and emergency pantries are now regrettable cancelled until further notice.

Please help us keep everyone safe and healthy and follow the social distancing rules:

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• Stay 1.5 meters at least away from other people

• Only 2 people (non-family members) are allowed to gather in public

• People over 70, people with chronic illnesses and indigenous people are strongly advised to stay home

• Follow the Queensland confinement requirements 

Stay at home unless you are:

• going to work or education (if you are unable to do so at home)

• shopping for essential supplies such as groceries, return home without delay

• going out for personal exercise in the neighbourhood, on your own or with one other

• attending medical appointments or compassionate visits