All tenants will be provided with keys to a property when a tenancy commences. Once you have keys to your new home please keep them safe.
lost or stolen keys
If your house keys are lost or stolen, please report this to
Mangrove Housing immediately so we can arrange to get
new keys cut. The cost of each new key is $6.50 and this
cost is charged to the tenant.
Tenants may not install additional locks (or security devices
such as chains) without the permission of their Client
If a lock needs to be changed, this must be done
professionally by a qualified locksmith and depending
on circumstances the cost may be the responsibility of
the tenant. If this is required, tenants can discuss this
with their Client Housing Worker.
If a tenant changes locks in an after-hours emergency, Mangrove Housing must be provided with keys on the next business day.